Refund Policy
At LEARN (Location TBD) - Lifelong Education and Aging Resource Network, Inc, we value the trust and generosity of our donors, members, and event participants. We understand that mistakes can happen, and we are committed to processing refund requests fairly and securely.
1. General Policy
- Refunds for donations, membership dues, or event registrations may be issued within 30 days of the original transaction date.
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After 30 days, we are unable to process refunds except in cases of proven error or duplicate payment.
2. Eligibility for Refunds
A refund may be issued if:
• A transaction was made in error (e.g., incorrect amount or duplicate charge)
• An event is canceled or significantly rescheduled
• A membership or program is canceled within the 30-day window
• A donor requests a refund within 30 days of a contribution
All refunds must comply with financial and legal obligations, including donor intent and organizational bylaws.
3. Refund Request Process
To request a refund, please contact us at:
[email protected]
(208) 631-7603
or mail your request to:
LEARN
7154 W State Street, Suite #266
Boise, ID 83714
Please include the following details:
• Full name
• Date and amount of transaction
• Last four digits of the payment card used (for verification only)
• Reason for the refund request
Our staff will review the request and issue an approved refund to the original payment method within 5–10 business days.
4. Payment Security and PCI Compliance
All payment information is processed using PCI DSS–compliant systems.
• We do not store full credit card numbers or sensitive payment data on our servers.
• Refunds are securely processed through the same PCI-compliant payment gateway originally used for the transaction.
5. Contact Us
If you have any questions about this policy or your payment, please contact:
Darra Wray
[email protected]
208-631-7603
